Micron Global Account Director

February 22, 2018

Location: Boise, Oregon or Bay Area

Salary:  Open

Job Description:

The Micron Global Account Director, reporting to the VP-GM Semiconductor Division, is ultimately responsible for all aspects of the relationship between Company and the customer. These include, but are not limited to:

  • Develop and communicate the overall account strategy that ensures continued, profitable growth and customer satisfaction.
  • Ownership of Contract administration process: Lead negotiations and manage the Corporate Purchasing Agreement and other legal agreements between Micron and Company.
  • Ownership of the customer/Company Sr. Management interaction plan: Coordinate regular reviews between Sr. Management and appropriate contacts within Micron's CED group to include MRMs and TRMs and other meetings and communications as necessary.
  • Maintain/grow market share per Corporate and Account Team Strategy.
  • Meet sales, cash flow, and profitability goals for Micron account.
  • Ensure organizational structure of the account team supports profitable growth targets of the account.
  • Support EH&S goals through personal performance as well as through reinforcement of goals within IKAT.
  • Develop and maintain relationships with key customer contacts.
  • Direct/Liaise customer needs/issues to account team, senior management and other support groups as needed.
  • Liaise with Service BU to ensure alignment of Account Strategy between the Semi BU and the Service BU.
  • Ensure alignment between Micron Supplier requirements and Company capabilities.
  • Ownership of Micron/Company Quality process.
  • Manage the applications teams that add technical value working with customer on BKM&#65533s, new product introduction and process variation challenges. Core to the strategic growth of the account and the defense of Company market share.
  • Technology group management support NPI and field requirements. Act as conduit back in to product division and R&D function.
  • Provide leadership and guidance within matrix organization to ensure success of account.
  • Senior point of contact for Micron locations for communication and execution of Company’s internal programs and policies.
  • Direct management of 1) Product Support; 2) Applications, 3) Key Account Manager roles.
  • Ownership of L&E program.
  • Ownership of Cost Center expenditures and performance to budget.
  • Ownership of CRM and BPC processes for the account.


Contact Information:

Associate:  Myrna D. Parkin

Phone:  508-647-0221

Email:  mparkin@mdparkin.com